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      EMPLOYEE EXPERIENCE (EX)

      Enterprise Service Management

      Modernize the employee experience for IT, HR, finance, facilities, and more with a unified solution.

      ESM For Human Resources

      Simplify employee onboarding and automate case management.

      ESM For Finance Teams

      Automate routine requests and approvals to free up your team.

      ESM For Facilities Management

      Modernize how you manage workplace requests.

      CUSTOMER experience (CX)

      Customer Service & Support

      A powerful service and support solution, built for the needs of today.

      Conversational Engagement

      Unified marketing and support solution supercharged with Artificial Intelligence across chat and messaging platforms.

      IT Service Management

      Modernize IT, unify IT business teams, and realize fast time-to-value.

      Customer Relationship (CRM)

      All-in-one CRM that delights your teams and your customers.

      Sales Automation

      Grow your pipeline, boost conversions, and power productivity with our AI-powered CRM.

      Marketing Automation

      Attract more customers, personalize multichannel engagement, and boost revenue with AI-powered marketing automation.
  • Case Studies
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Discover how we assist our clients in becoming the best versions of themselves. Explore behind-the-scenes stories from our team members worldwide, every day.

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7-Eleven Resolves 98% Tickets Within SLAs Using Scenario Automations On Freshdesk

Streamlined Support Gelps Tata Digital Enter The ‘super-app’ Game

Bridgestone Slashes Average Ticket Age By 97% With Freshdesk

Decathlon Scores With Streamlined Customer Service

RingCentral Leverages Freshservice To Quickly Move 1,000+ Employees From Desktop To Work From Anywhere

TaylorMade Cuts Response Times In Half Despite A 250% Increase In Ticket Volume

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SWIFT17
  • Services
  • Software
      Software
      • Freshdesk
      • Freshservice
      • Customer Service Suite
      • Freshsales
      • Freshchat
      • Freshmarketer
      Solutions
      • Customer Service & Support
      • Customer Relationship Management
      • Conversational Engagement
      • IT Service Management
      • Sales Automation
      • Marketing Automation
      • Enterprise Service Management

      Need a custom enterprise solution?

      Contact our team to discuss a solution tailored to you and your team’s needs.

      Contact Sales

      EMPLOYEE EXPERIENCE (EX)

      Enterprise Service Management

      Modernize the employee experience for IT, HR, finance, facilities, and more with a unified solution.

      ESM For Human Resources

      Simplify employee onboarding and automate case management.

      ESM For Finance Teams

      Automate routine requests and approvals to free up your team.

      ESM For Facilities Management

      Modernize how you manage workplace requests.

      CUSTOMER experience (CX)

      Customer Service & Support

      A powerful service and support solution, built for the needs of today.

      Conversational Engagement

      Unified marketing and support solution supercharged with Artificial Intelligence across chat and messaging platforms.

      IT Service Management

      Modernize IT, unify IT business teams, and realize fast time-to-value.

      Customer Relationship (CRM)

      All-in-one CRM that delights your teams and your customers.

      Sales Automation

      Grow your pipeline, boost conversions, and power productivity with our AI-powered CRM.

      Marketing Automation

      Attract more customers, personalize multichannel engagement, and boost revenue with AI-powered marketing automation.
  • Case Studies
Contact Sales