Freshservice by Freshworks

Freshservice
For Business Teams

The value-driven service management solution for every department with Freshservice by Freshworks.

Modernize how employees engage with HR, Facilities, Finance, and other business teams

Centralize Operations For A Modern Employee Experience

Deliver a more consistent and efficient experience with AI-powered virtual agents. Use mobile-enabled self-service to accelerate resolutions. Integrate easily with MS Teams, Slack, and other applications.

Automate Internal Processes With Easy-to-configure Workflows

Empower teams to deliver faster, more consistent service with easily customized automation workflows. Leverage the full power of automation to cut down on everyday tasks, streamline processes, and improve efficiency.

Leverage Your
Current Tech Stack >>

Freshservice works with your existing business tools to deliver one seamlessly efficient experience. Easy integrations with collaboration tools such as Slack and Microsoft Teams let you respond to employee queries instantly.

Protect Data And Ensure Autonomy With Dedicated Workspaces

Define who can access sensitive employee information. Create defined workspaces where teams can function autonomously within the same platform. Secure your operations with provisions such as restricted groups and access control.

Keep Costs In Check With Right-sized Agent Pricing

Scale your business teams the cost-effective way with affordable user-based monthly pricing. Skip typical licensing commitments and only pay for what you need. Add business agents as you grow so you’re always on budget.

Case Studies