Freshsales Suite by Freshworks

Unite Sales And Marketing Around The Customer With An All-in-one CRM

Know customer intent to help sales convert faster with a 360° view with Freshsales Suite by Freshworks.
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Nurture Relationships And Grow Revenue With A Single Customer View

Deliver seamless engagement across channels with a 360° view of the customer. Unify sales and marketing teams to deliver customer delight.

Close Deals Faster By Sending The Right Message At The Right Time

Sales and marketing can work together to deliver personalized customer experiences. Understand customer intent and send the right message to close deals faster.

Reduce IT complexity & cost with a comprehensive solution

Keep teams happy with a single, all-in-one solution that is affordable, easy to implement, and easier to use. Increase adoption, reduce costs and boost morale.

Attract Top-tier Leads - Generate Ten Times More Opportunities

Attract visitors, convert them into leads, run campaigns, and turn your website into a lead generation machine.
  • Create Landing Pages In Minutes

    Monitor and understand visitor intent.

  • Understand Visitor Intent

    Track page visits and even actions on your site.

  • Real-time Conversations

    Chat in real-time with website visitors using AI-powered chatbots.

  • Tailored Made Campaigns

    Tailor email campaigns and generate cost-effective leads for sales.

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Deliver Personalized Experiences At Scale

Build tailored campaigns and optimize them with real-time data for better engagement.
  • Get A 360° View Of A Customer

    Capture all customer interactions in one place.

  • Freddy AI Identifies Your Best Leads

    The ones that are most likely to convert.

  • Set Up Personalized Journeys

    Set up welcome emails or personalized journeys based on actions

  • Mulit-channel Communication

    Communicate across Phone, Email, WhatsApp, Chat.

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Drive Deals To Closure, Faster - Improve Sales

Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue with multi-touch attribution.
  • Dynamic Forecasting

    Improve revenue predictability with Dynamic Forecasting.

  • AI-based Deal Insights

    Find the best deals to close with AI-based Deal Insights.

  • Collaborate On Slack

    Collaborate on Slack across departments to close deals faster.

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Develop Nurture Campaigns That Delight Customers

Nurture leads along the funnel with targeted campaigns, support customers with educational content, and build deeper relationships.
  • Design Multichannel Campaigns

    Design multichannel nurture campaigns and target customers via emails, SMS, WhatsApp, and chat .

  • Upsell And Cross Selling

    Send transactional emails to customers to upsell and cross-sell.

  • Analytics

    Get a breakdown of campaign analytics for a holistic understanding of your market and audience.

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[ Sales Automation ]

Freshworks CRM >>

Surface the best leads, manage pipeline, automate sales activities, and get smart insights to close deals, faster with Freshsworks CRM by Freshworks.

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[ Marketing Automation ]

Freshmarketer >>

Create personalized campaigns, attract the best leads, engage with context, and deliver customer experiences at scale with Freshmarketer by Freshworks.

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