Customer Service Suite by Freshworks
Freshworks All-in-one Customer Service Suite
Delight your customers—and your team—with a seamless, AI-powered omnichannel solution by Freshworks.
More Resolutions
And Fewer Tasks
Every day brings more queries on more channels. With Freshworks Customer Service Suite, you can create and deploy intelligent chatbots in a snap, then watch them resolve issues 24/7. Automation reduces routine tasks; built-in AI helps agents, admins, and leaders excel.
All Your Channels And
One Time-saving Views
Forget searching and toggling. Agents can dive into conversations with the context they need all in one place, so next steps are clear and personalization is easy. When it’s time for teams to collaborate, having a unified view across channels keeps everyone on track.
Fast To Launch And
Easy To Use For Employees
Needless complexity? No way. The complete Customer Service Suite lets you get started quickly, customize easily, and spend less time training and maintaining. Get more value more quickly with an omnichannel solution teams can start using from day one.
